Let’s Talk. We’re Here to Help.
Have a question, idea, or feedback? Our team at Moon Power is just a message away. Whether it’s support, partnership, or press — we’re listening.
Contact Info
📞 Number
⏰ Business Hours
- Monday — Friday 9am – 5pm
- Saturday — 10am – 1pm
- Sunday — Closed
As the founder of Moon Power, I personally read the first batch of messages we get daily. Your feedback shapes our product, our journey, and our story.
Mayank Mathur
Founder & Managing Director
Frequently Asked Questions
📱Is MoonLite compatible with all phones?
MoonLite is MagSafe-ready, which means it magnetically snaps to iPhone 12 and newer. For other wireless-charging-enabled phones (like Samsung, Pixel, etc.), it still works via Qi — just without the magnetic alignment.
🚚 Can I track my order?
Yes. Once your order is shipped, you'll receive a tracking link via email.
🌍 Do you ship worldwide?
Yes, we do! Moon Power ships to most countries around the world, including the EU, UK, North America, Asia, Australia, and more.
⚡What’s the difference between 5000mAh and 10000mAh models?
5000mAh is ultra-slim and great for daily top-ups — enough to charge your phone 1–1.5 times. 10000mAh packs more juice — about 2 full charges — ideal for travel or extended use.
🛠️Is there a warranty?
Yes. All MoonLite chargers come with a 1-year warranty covering manufacturing defects.
📦 What’s included in the box?
MoonLite charger, USB-C cable, and a quick start guide — everything you need to power up.
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