Payment Methods – Moon Power
At Moon Power, we are dedicated to providing you with a secure, efficient, and convenient payment process. By integrating WooCommerce Payments, we ensure that all transactions on our website are smooth and highly secure, offering peace of mind with every purchase.
Accepted Payment Methods
Moon Power, powered by WooCommerce Payments, offers a comprehensive range of payment options to cater to your convenience:
Credit and Debit Cards
We accept the following major credit and debit cards:
Visa
MasterCard
American Express
Discover
Diners Club
Maestro
All card payments are securely processed through WooCommerce Payments, adhering to PCI DSS compliance standards to protect your financial data.
PayPal
Moon Power supports PayPal, allowing you to quickly and safely complete your purchase without sharing your card details directly on our website.
Apple Pay and Google Pay
Enjoy faster checkout experiences by securely using Apple Pay or Google Pay. Simply choose these options at checkout for seamless payments from your smartphone or device.
SEPA Direct Debit
For customers within the Single Euro Payments Area (SEPA), we offer convenient SEPA Direct Debit. Just provide your IBAN to authorize easy, direct payments from your bank account.
Klarna – Pay Now, Pay Later, or Pay in Installments
Moon Power partners with Klarna, offering flexibility in managing payments:
Pay Now: Immediate direct bank transfer.
Pay Later: Buy now, pay within 30 days.
Installments: Spread the cost into manageable monthly payments.
Bank Transfer
You can also choose a direct bank transfer. Upon selecting this option at checkout, you’ll receive our detailed bank information for secure and convenient transactions.
Security of Payments
Security is paramount at Moon Power. By utilizing WooCommerce Payments, we ensure that all payment transactions are safeguarded with advanced encryption technologies. Our system fully complies with PCI DSS (Payment Card Industry Data Security Standards), providing top-tier security for your financial transactions.
Transaction Processing
Payments made via credit/debit cards, PayPal, Apple Pay, Google Pay, and Klarna are processed instantly. Bank transfers generally take 1-3 business days for processing. Upon successful payment, an order confirmation email will be immediately sent, detailing your purchase.
Currency
All transactions are processed in Euros (EUR). If your account or card is issued in another currency, your financial institution may apply conversion fees based on current exchange rates.
Payment Troubleshooting
If you experience issues or errors during your payment process, please follow these steps:
Verify that all details entered are accurate.
Confirm your payment method is valid and has sufficient funds.
Try using an alternative payment method offered.
Should problems persist, please contact our customer support immediately:
Email: support@moonpower.shop
Phone: +49-17673267606
Our team is available Monday to Friday, from 9:00 AM to 5:00 PM.
Refunds and Returns
For information regarding refunds and returns, please visit our Refund and Returns Policy.
Thank you for choosing Moon Power, where your financial security and convenience are our priorities. Happy shopping!