Welcome to Moon Power. These Terms and Conditions govern your access to and use of our website, products, and services. By using our site (moonpower.shop), you agree to abide by the following terms. If you do not agree with any part of these terms, please do not access or use our services.

1. General Information

Moon Power Technologies UG (haftungsbeschränkt) is a company registered in Germany. Throughout this document, “we,” “us,” “our,” or “Moon Power” refers to Moon Power Technologies UG.

Company Address: Kollwitzstraße 76, 10435 Berlin | Handjery Str.99, 12159 
Email: support@moonpower.shop
VAT ID: SOON

2. Use of the Website

• You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website.

• You agree not to use the website for any unlawful purpose or in violation of any applicable local, national, or international law.

• You agree not to copy, reproduce, sell, or exploit any portion of the website without written permission from Moon Power.

3. Orders and Contract

• All orders placed through our website are subject to availability and acceptance.

• Once you place an order, you will receive a confirmation email. This email confirms that we have received your order but does not constitute acceptance.

• A contract is formed only when we dispatch the item(s) and send you a confirmation email stating the order has been shipped.

4. Pricing and Payments

• All prices are listed in Euros (EUR) and include VAT where applicable.

• We reserve the right to change product prices and shipping fees at any time without notice.

• Payment must be made in full at the time of purchase using one of our approved payment methods listed on the Payment Methods page.

5. Shipping

• We ship worldwide using a single premium express shipping method.

• Delivery times vary by location and are estimated on our Shipping Methods page.

• You are responsible for any customs duties or import taxes applicable in your country.

6. Cancellations and Returns

• Orders may be canceled before shipment. If already shipped, a return process must be initiated after delivery.

• For detailed guidelines, refer to our Cancellation Policy and Refund and Returns Policy.

7. Product Information

• We strive to ensure all product descriptions, specifications, and images are accurate.

• Colors may vary slightly due to screen calibration differences.

• We reserve the right to modify or discontinue any product at any time without notice.

8. Intellectual Property

• All content on this website, including text, images, logos, product names, graphics, and trademarks, is the intellectual property of Moon Power and protected under applicable copyright and trademark laws.

• You may not reproduce, distribute, or exploit any content without prior written permission.

9. Limitation of Liability

• To the maximum extent permitted by law, Moon Power shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or purchase of our products.

• In all cases, our liability is limited to the amount you paid for the product.

10. Warranty and Guarantee

• All Moon Power products come with a warranty as specified in the product documentation.

• The warranty covers manufacturing defects but does not include damage caused by misuse, accidents, or unauthorized modifications.

11. Privacy

• We are committed to protecting your data. Please refer to our Privacy Policy for details on how we collect, store, and process your information in accordance with GDPR and German BDSG regulations.

12. Changes to Terms

• We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements.

• Changes will be posted on this page, and the updated date will be indicated at the top of the document.

13. Governing Law

• These Terms are governed by the laws of the Federal Republic of Germany.

• Any disputes arising out of the use of this website or purchase of our products will be subject to the exclusive jurisdiction of the courts in Berlin, Germany.

14. Contact Us

If you have any questions regarding these Terms and Conditions, you can contact us:

Email: support@moonpower.shop
Phone: +49-17673267606
Postal Address: Kollwitzstraße 76, 10435 Berlin | Handjery Str.99, 12159 

By using this website and purchasing from Moon Power, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for trusting us with your power needs.